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Effective communication is significant for managers in the organisations so as to perform the basic functions of management i.e. planning organising leading and controlling. An effective and efficient communication system requires managerial proficiency in delivering and receiving messages. A manager must discover various barriers to communication analyse the reasons for their occurrence and take preventive steps to avoid those barriers.

Communication as a Management Tool teaches students the essential writing and speaking skills within a business management context. Coverage includes interpersonal communication intercultural communication workplace communication issues role of technology crisis and conflict resolution. Business professionals will discover how to apply newly acquired communication skills throughout their careers. This is a clear concise practical text for cultivating effective written and oral communication in a managerial business or professional context.