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Bureaucracy--Citizen Interface: Conflict and Consensus

R.B. Jain (Author) Renu Khator (Author)
Synopsis The relationship between citizen and bureaucracy the most visible instrument of Government has been a matter of speculation and concern for political philosophers, theorists, monarchs and administrators ever since the beginnings of the rudiments of a state. While some writers have conceived the relationship in idealistic terms resulting in the estabilishment of a plethora of rights and obligations both on the part of citizen and the state (acting through government), the others have seen a series of confronting relationship emerging out of the seemingly conflicting interests between them. The parameters of such conflicting situations are not confined merely to the apparent perceived violation of a spectrum of rights (including human rights) supposedly accruing to the citizens in a state by its functionaries, but opposing interests between the citizens and bureaucracy also emerge within the bureaucracy itself in situations when a citizen performs the role of a functionary of the Government and feels that his personal interests are not being properly safeguarded. Sources of conflict between the citizen and the bureaucracy are inherent in almost all processes of public administration necessitating citizens' involvement in decision making process. In all these situations, however, there is a need to bring out consensus between the two for the survival and benefit of the citizenry as a whole. The essays in this volume, originally presented by some distinguished scholars around the world in the sessions of the International Political Science Association's Research Committee 4, at the XVIIthe World Congress held in Seoul in 1997, and later revised, reflect some of the areas of concern and various dimensions of bureaucracy-citizen interface, and discuss a number of complex issues in the context of specific situations, processes and case studies in cross-cultural perspective. The contributions make a strong plea for a more comprehensive and configurative interpretation of the bureaucracy-citizen paradigm for an objective analysis of the conflicting and consensual situations in the face of the trend towards globalization at the threshold of the 21st century.
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About the authors

R.B. Jain

R.B. Jain (b. 1933)is presently a National Fellow of the Indian Council of Social Science Research at the Indian Institute of Public Administration. He is a former Dean of the Faculty of Social Sciences and Professor and Head of the Department of Political Science. University of Delhi, Delhi(India), and Professor and Head of the Department of Public Administration at Punjabi University, Patiala and Professor of Public Administration at the Indian Institute of Public Administration, New Delhi. He has held appointments as Visiting Professor at various Universities in Canade, U.S.A. and Germany and has lectured as Guest Professor at a number of Universities and research intitutions in all the continents. A former editor of Indian Journal of Prolitical Science, and a member of the Editorial Board of The Indian Journal of Political Science, and member of the Editorial Board of The India Journal of Public Administration, he is currenlty on the editoorial board of Environment nd Security, a member of Board of Directors of the Center for BUsiness and Public Sector Ethics at Cambridge, Delhi Regional Branch of the Indian Institute of Public Administration. He has authored/editied 26 books and published more than 150 articles in refereed journals and compendiums all over the world.He was also a member of the Advisory Panel on Electoral Reforms and standards i public life of the Government of India's National Commission to review the working of the constitution and is on the panel of consultants to various foundations and organizations in Idnian and board. He has written extensively on Electoral and Pary Reforms, Good Governance and Political and Bureaucratic Corruption.

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Renu Khator

Dr. Renu Khator is a member of the faculty in the Departments of Political Science and International Studies at the University of South Florida, Tampa, Florida, USA. After receiving her bachelor's degree from Kanpur University, she attended Purdue University in West Lafayette, Indiana, USA, where she obtaiend her master's degree, and then her Ph.D. Her research interests include the issues of environmetnal deterioration, and women's status in Asian societies. She has published several articles in international and Indian journals, including the International Journal of Environmental Studies (Great Britain), Journal of Developing Societies (Canada), Indian Journal of Public Administration, and Indian Journal of Political Science.

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Bibliographic information

Title Bureaucracy--Citizen Interface: Conflict and Consensus
Format Hardcover
Date published: 01.01.1999
Edition 1st ed.
Language: English
isbn 8176460656
length xii+260p., Tables.