Consumer Concerns in the 21st Century-Socio-Legal Perspectives, Indian Institute of Public Administration

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Consumer Concerns in the 21st Century-Socio-Legal Perspectives

Suresh Misra (Editor) Sapna Chadah (Editor) Mamta Pathania (Editor)

Synopsis

The vulnerability of the consumer in the present day is owing to gaps in consumer law created by market place changes that have opened up opportunities for dishonest manufacturers and sellers to victimise people not familiar with the choices and to carry out scams using new technologies. This volume is relevant in this context. The papers by experts deal with key issues pertaining to consumer protection in India. Well-researched case studies identify the lacunae in the area of consumer protection relating to areas/activities including drug market, food safety and e-commerce. They probe the difficulties faced by the enforcement agencies when it comes to detection of crime and apprehension of criminals.

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About the author

Suresh Misra

Suresh Misra is currently Associate Professor and Head, Faculty of Public Administration at the Haryana Institute of Public Administration, Gurgaon. He holds Masterâ€™s degree in Political Science from Jawaharlal Nehru University, New Delhi and D.Phil from Allahabad University. Dr. Misra had his advance training in Rural Management at the Development Study Centre, Rehovot, Israel. He was awarded AOTS Scholarship for training in corporate Governance at AOTS, Tokyo, Japan. He participated in the Training of Trainers (ToT) Programme at U.K. Civil Service College, Sunningdale and Thames Valley University, U.K. Dr. Misra has authored Politico-Peasantry Conflict in India (1990); Legislative Framework of Panchayati Raj in India (1993); Popular Participation in Rural Development (1996); and Legislative Status of Panchayati Raj in India (1997). He has edited Social welfare, Poverty Alleviation and New Economic Policy (1995); Environmental Laws in India â€“ Issues and Responses (1996); and Humanizing Development Trends in Public Administration (2001).

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