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Information Technology (IT) in the Indian Economy: Policies, Prospects and Challenges

Asheref Illiyan (Editor) M.S. Bhatt (Editor)
Synopsis India has emerged over the last 20 years as the most preferred destination for outsourcing of Information Technology (IT) services. The vibrant IT industry is contributing immensely by providing information about latest technology and international business practices. Various sectors of the Indian economy, such as industry, finance, insurance, communications and transport, have adopted IT in a big way. Trade in IT and IT-enabled services has been the main driver of growth in India's trade in services in recent years.

Starting out with basic data entry tasks, the industry has rapidly acquired a reputation as the primary low-cost destination for voice-based customer contact/support services, finance and accounting, and a range of back-office processing activities. The past few years have seen the scope of these services expanding to include increasingly more complex processes involving rule-based decision making and research/analytics services requiring informed individual judgment and domain/vertical knowledge.

Indian companies adopt all the modes for supply of IT services abroad. The larger companies have set up wholly-owned subsidiaries in USA, UK and the European continent or have opened branches to facilitate the supply of services. Some of them have adopted the strategy of acquiring local companies or entering into strategic partnerships with them. They use quality processes, innovative technologies and delivery models of acquired companies to penetrate the local market. They permanent employees or hire consultants based in the host country.

However, there are certain areas of concern which need to be given the desired policy attention and weightage. Some of these are: (a) sustainability of high growth rate of software exports in future, (b) shortage of skilled  labour, (c) low diffusion of information technology in the diffusion of information technology in the domestic market, (d) lagging hardware sector, (e) regional concentration and (f) excessive dependence on USA. Hence, there is a need for recasting of approach to the growth of IT sector. Dispassionate debate/discussion on the various aspects of Indian IT sector is a necessary requirement for such a rethink. It is against this backdrop that the present volume seeks to provide answers to some of the key issues and question. It consists of 16 research papers, authored by eminent scholars in the field, which have been categorised in the following 3 theme parts: Part I: Performance, Challenges and Prospects of Indian IT Sector, Part II: Diffusion (Use) of IT into Other Sectors of the Economy and Part III: Social Aspects of IT Sector.
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About the authors

Asheref Illiyan

Asheref Illiyan is Senior Assistant Professor in the Department of Economics, Jamia Millia Islamia (A Central University), New Delhi. His main areas of interest include economics of information technology, agriculture and rural development, planning and decentralized governance and industrial economics. He has published a number of articles in reputed national and international journals on planning and rural development, economics of information technology and engineering goods industries. He has to his credit 1 edited book.

M.S. Bhatt

M.S. Bhatt is a Professor in the Department of Economics, Jamia Millia Islamia, New Delhi. He has been associated with the University of Kashmir, Srinagar; the Centre for Economic Studies and Planning, Jawaharlal Nehru University; the Institute of Economic Growth, Delhi; the Institute for Social and Economic Change, Bangalore; and the Centre for Rural and Industrial Research, Chandigarh among others. His main areas of interest being development economics, agrarian economics, environmental economics and Kashmir studies. Prof. Bhatt was a member of the expert committee for economic reforms (Godbole Committee) appointed by the Government of Jammu & Kashmir. He has also acted as a principal investigator in a number of research projects. He is currently directing a number of research projects. He has authored two books and published more than seventy articles.

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Bibliographic information

Title Information Technology (IT) in the Indian Economy: Policies, Prospects and Challenges
Format Hardcover
Date published: 24.07.2009
Edition 1st ed.
Language: English
isbn 9788177082050
length xxxi+339p., Appendix; Glossary; Index; 25cm.