E-Finance (Volume 1)
Synopsis
With financial services becoming information-intensive, e-finance is on a roll as it offers more opportunities. It has also brought in the need for consumer and investor protection, more security, privacy, and transparency. Vol I begins with recent trends in e-finance, the impact on public policy, emergence of e-Banking, e-Cash Management, electronic payments and more. Cases on ICICI Bank, BellSouth Corporation and Charles Schwab are a highlight. Vol II discusses the challenges of e-finance, the use of the Internet and communication technologies in the insurance industry and how they can improve business processes and operations, customer relationships, distribution and customer management as well as reduce costs.
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