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Negotiating, Persuading and Influencing

A. Fowler (Author)
Synopsis Negotiating, Persuading and Influencing will help you develop the critical skills you need to manage your staff effectively, bargain successfully with colleagues or deal tactfully with superiors – thus ensuring that a constructive negotiation process leads to a favourable outcome. Sound advice and practical guidance is given on:

_ Recognising and using sources of influence
_ Probing and questioning techniques to discover the other person’s viewpoint
_ Adopting collaborative or problem-solving approaches
_ Conceding and compromising to find common ground
_ Resisting manipulative ploys
_ Securing and implementing agreement.
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Bibliographic information

Title Negotiating, Persuading and Influencing
Author A. Fowler
Format Softcover
Date published: 31.12.2000
Edition 1st ed.
Language: English
isbn 8173713125
length 96p.,