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Synopsis This book on “Hotel Front Desk Management and online Services” deals with the importance of front office management and its overall role n the tourism, hotel and hospitality industries. Both subjective and application aspects of hospitality, front office management are covered in this book. Sufficient case studies are dealt in detail. On theoretical and conceptual side, themes like costume relationship management, property management, yield management, revenue management and auditing have been discussed. Major areas of hotel front desk management which have been dealt in detail in this book include components of front office and virtual office, sales force automation, customer care and relationship support office, guest service, internet service, hotel reservation and pricing. Better front office management and increased online services are key to the success of hospitality industry worldwide.