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Gilbert Toppin is an independent business consultant who has had a succession of senior roles in the consulting industry, most recently as chief operating officer for European consulting at Deloitte. Born in the Americas and now London-based, he has worked all over the world. His early career focused on structural economic development projects such as the revitalisation of rice production in Indonesia and the reconstruction of the sugar industry in Peru. More recently he worked he worked on Russia's privatisation programme and large-scale consulting projects, such as Vodafone's programme of change. He is a Chartered Management Accountant and a Chartered Engineer, with a BSc from Edinburgh and an MSc from Southampton.

Fiona Czerniawska is the founder and managing director of Arkimeda, a firm that specialises in researching and consulting on strategic issues in the consulting industry. Previously, she spent more than 15 years as a management consultant, working primarily in marketing and strategy for Pricewaterhouse Coopers. After Oxford University, she obtained a PhD from teh University of London and an MBA from Kingston Business School. she is the director of the UK Management Consultancies Association's Think Tank and the author of a number of books and publications on consulting, including Management Consultancy: What Next?, Value-Based Consulting, The Intelligent Client and Management Conclulting in Practice.