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Synopsis Small and medium scale businesses are the backbone of many countries around the world. These business owners often start their businesses with no training, experience or support. Where can they turn for help? The challenges faced by small and medium scale business owners are many and varied-they have to provide exceptional customer service; find, train and retain staff; deal with banks, insurance companies and taxation authorities; not to mention about trying to focus on strategic issues. Sometimes it seems as if small and medium scale businesses encounter every challenges from A to Z! Amer Qureshi has lived out the dream of building his own business, and has fallen in love with the process. He is now helping numerous others do the same: “My aim in writing this book is to motivate and inspire people to improve their lives and their businesses. In your own business, your personal and business affairs are intertwined. It is not a job-it’s a vocation and a way of life.” Amer’s holistic approach to business and personal issues in small and medium businesses includes stress management and balancing work with family life, along with his sensible ideas on goal-based business operations and financial management. The A to Z of Healthy Small and Medium Scale Businesses also introduces readers to Amer’s unique ‘Qcool’ steps to success and will provide a breath of fresh air and inspiration for any business. This edition also covers Indian laws and taxation.