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Synopsis It has been more than a decade since American business realized it was not among the front runners in the worldwide competition for the customers. Ever quick to reverse trends, though, business people in the United States have readily embraced a number of philosophies to cure sagging profits and disenchanted employees. All of them are intended to make American firms front runners in the global race for economic success. Some managers, however, have rushed into the race without proper qualifications and preparations. Here is your chance to learn from their mistakes. In Creating a High-Performance Culture, you will find eight interviews with leaders who have instituted high performance initiatives in their organizations. In their own words they will tell you what works and what to avoid, what to emphasize, and where to start. A series of integrated training activities following each interview will help you circumvent the pitfalls others have stumbled into.