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Master Communication @ Work

Ally Yates (Author)

Do you ever feel Frustrated, Anxious or Ineffective when Communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style, the concepts are clearly explained and supported by illuminating examples. This book provides clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.

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Bibliographic information

Title Master Communication @ Work
Author Ally Yates
Format Softcover
Date published: 08.08.2019
Edition 1st ed.
Language: English
isbn 9789388423519
length 180p.