Logo

The salient organizational development challenge in modern times is building a highly engaged workforce that is happy and innovative at the same time.

Employees wish to give their very best at work. Organizations also make every effort to provide an atmosphere where people can do their best. However, despite intensive efforts from both sides, engagement still remains elusive in the context of large organizations. This book emphasizes the role that the employee and the institution need to play in order to make employee engagement possible. An ideal organization is the one that can mobilize virtually an unlimited number of people towards the creation of meaningful products, services and experiences in ways that can help to fulfil the greatest aspirations of its stakeholders. Such collaboration is best achieved by creating holistic mechanisms for coordination, which are in evolutionary harmony with the laws of nature.

Employees, at all levels of the organization, then feel appreciated and are genuinely proud of their meaningful contribution. Such purposeful and synergistic collective makes for an engaged organization.

With detailed and inspirational organizational case studies drawn from across the world, the book illustrates how engagement actually happens in practice.

Contents: Foreword. Preface. I. The Quest: 1. The Engaged Organization Case Study: Patagonia. 2. The Engagement Imperative. II. The Foundations: 3. The Individual Human Being. 4. The Nature of Work. III: The Approach: 5. The Appreciative Culture Case Study: The Tata Group. 6. The Holistic Structure Case Study: Whole Foods Market. IV. The Architecture: 7. Individual Excellence Case Study: Apple Inc. 8. Supervisory Acumen Case Study: Narayana Health. 9. Managerial Efficacy Case Study: The Aravind Eye Care System. 10. Entrepreneurial Synergy Case Study: Interface Inc. 11. Transformational Leadership Case Study: ITC Limited. 12. Mentorship Mastery Case Study: Jaipur Rugs. Epilogue.