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Digital Drive, E-Governance and Internet Services in India: Quality Dimensions

 
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About the author

Sri Ram Khanna

Professor Sri Ram Khanna received his M.Com from Shri ram College of Commerce in 1975 and Ph.D. degree from the Department of Commerce, Delhi School of Economics, University of Delhi in 1980. he also holds a degree in Law. Currently, the head of Department of Commerce, Delhi School of Economics, University of Delhi, Prof. Khanna took up the teaching career and alongside took active interest in the consumer movements and its varied facets including consumer and competition law and redressal system. He has served on the Central Committee for Food Standards (CCFS) and the Bureau of India Standards (BIS) of the Government of India as a consumer representative for a number of terms since 1984. As Managing Trustee of Voice, which was set up at the Delhi School of Economics Campus in 1983, he has been working on food safety issues. He is currently the Managing Editor of Consumer Voice magazine, which publishes comparative product testing results, and a member of the Council of Consumers International (CI), London which consists of over 250 consumer organizations in 110 countries. He has participated and presented papers at various seminars, conferences and workshops at the national and international levels in different countries of the world. He is a member of the national Codex Committee and has participated as member of the official Indian delegation at important Codex meetings like CCFL and CCNFDSU held in Ottawa and Berlin respectively. He has also participated in CCGP (Paris) as member and Codex Coordinating Committee for Asia meetings, as head of the Consumers International (CI) delegation. As an academic expert, he specialises in Marketing and International Business. His understanding of the complex field of WTO, international law, consumer affairs and food safety provides a unique multidisciplinary framework. He is a highly acclaimed consumer activist of India and was awarded the Indian Merchants Chamber Award for Consumer Protection in 2001. He has published three books and a number of papers in national and international journals.

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Bibliographic information

Title Digital Drive, E-Governance and Internet Services in India: Quality Dimensions
Format Hardcover
Date published: 24.09.2018
Edition 1st ed.
Language: English
isbn 9788177084658
length xvii+205p., 23cm.