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Viewing and Changing Orders

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Changing Address or Payment for an Order

Revising Shipping and Billing Information for an Order. 

It's easy to revise shipping and billing information for an order you placed with Bagchee as long as the order has not yet entered the shipping process. 

If we can recognize you as a customer with any unshipped orders, you will see a box to the right. Click the relevant link in that box to visit the order summary page. (If you do not see that box, sign in to Your Account, and select the order you want to revise.) 

On this page, you can change your shipping address, payment method, shipping method, number of shipments, and billing address by clicking the Change button next to the relevant listing. For security reasons, when you change your shipping address you will need to reenter your credit card number. 

If an order is marked as "Shipping Soon," this means it is being prepared for shipment and cannot be changed by you or by our customer service department. If the package will not reach you because of an incorrect address, it will be returned to us as undeliverable and you will need to place a new order.